Privacy Policy
Last updated: January 30, 2026
Runway LLC ("Runway", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
When you use Runway, we collect:
- Account Information: Email address and password for authentication
- Financial Data: Bank account information, balances, and transactions accessed through Plaid, a third-party financial data provider
- Usage Data: How you interact with the app to improve our service
How We Use Your Information
- Display your financial accounts and balances
- Provide personal finance insights and organization tools
- Authenticate your identity
- Improve and maintain our service
Third-Party Services
We use Plaid to securely connect to your financial institutions. Plaid handles all bank authentication directly - your bank credentials are never shared with Runway. Plaid's privacy policy is available at plaid.com/legal.
Your data is stored on secure, encrypted cloud servers with industry-standard protections.
Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit (HTTPS/TLS)
- Financial credentials are never stored on our servers - Plaid handles all bank authentication
- Access tokens are encrypted at rest
Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Disconnect your financial accounts at any time
Children's Privacy
Runway is not intended for users under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@getrunway.app